Privacy Policy

Last Updated: July 20, 2026

This Privacy Policy describes how Teknion LLC collects, uses, discloses, retains, and protects personal information when you visit our website, purchase furniture, create an account, communicate with us, or otherwise interact with our online services.

In this policy, “we,” “us,” and “our” refer to Teknion LLC. “You” refers to a visitor, customer, or other person whose personal information we process.

1. Who Is Responsible for Your Information

Teknion LLC is responsible for the personal information processed for the purposes described in this policy.

Our online store is supported by Shopify. Shopify and other providers may also process information when providing hosting, checkout, payment, security, analytics, and related services.

Company: Teknion LLC
Address: 725 S Figueroa St, Los Angeles, CA 90017, United States
Email: service@bkqyg.com
Telephone: +1 310-310-6600

2. Personal Information We May Collect

The information collected depends on how you interact with our website.

Contact and Identity Information

This may include:

• Name
• Email address
• Telephone number
• Billing address
• Delivery address
• Account username or identifier

Order and Transaction Information

When you purchase furniture or request customer assistance, we may collect:

• Products purchased or returned
• Order number and transaction date
• Shipping and delivery details
• Refund or cancellation information
• Customer service records
• Product preferences
• Furniture measurements or installation details you voluntarily provide

Payment Information

Payments are handled by authorized payment providers.

Those providers may process:

• Cardholder name
• Billing details
• Payment card information
• PayPal or other payment account details
• Fraud-prevention and authorization information

Teknion LLC does not directly store complete payment card numbers or card security codes on its own servers.

Account Information

If you create an account, we may process:

• Login credentials
• Saved addresses
• Order history
• Account preferences
• Wishlist or saved-product activity

Communications and Submitted Content

We may collect information contained in:

• Customer service requests
• Emails or telephone communications
• Product reviews
• Survey responses
• Photographs submitted for damaged-product claims
• Other messages or content you choose to provide

Device and Website Activity

When you use the website, we and our technology partners may automatically receive:

• Internet Protocol address
• Browser and device type
• Operating system
• Cookie identifiers
• General location derived from an IP address
• Pages and products viewed
• Search, cart, and checkout activity
• Referring website
• Date and time of access
• Interactions with advertisements or marketing messages

Marketing and Preference Information

This may include:

• Email subscription status
• Cookie selections
• Advertising preferences
• Products or furniture styles that may interest you
• Responses to promotional campaigns

3. Sources of Personal Information

We may obtain information:

• Directly from you
• Automatically from your browser or device
• From Shopify and connected store applications
• From payment and fraud-prevention providers
• From fulfillment facilities and shipping carriers
• From customer support and email platforms
• From analytics and advertising partners
• From publicly available sources where legally permitted

4. Why We Use Personal Information

We may process personal information to:

Complete Purchases

This includes confirming orders, processing payments, arranging furniture delivery, providing tracking updates, handling returns, and issuing refunds.

Provide Customer Service

We use information to answer product questions, resolve delivery problems, replace damaged components, and respond to other requests.

Operate and Improve the Store

We may analyze website performance, product interest, navigation patterns, and customer feedback to improve our store and furniture selection.

Protect Customers and the Business

Information may be used to detect payment fraud, prevent account abuse, secure our website, and investigate suspicious activity.

Personalize Your Experience

We may use browsing or purchase information to display relevant products, remember preferences, and make the website easier to use.

Communicate With You

We may send order confirmations, service notices, delivery updates, policy changes, safety information, and responses to your inquiries.

With your consent or as otherwise permitted by law, we may also send furniture news, promotional offers, and marketing messages.

Meet Legal Obligations

We may retain or disclose information to satisfy tax, accounting, consumer protection, product safety, legal process, and regulatory requirements.

5. Legal Bases for EEA and UK Processing

Where European Economic Area or United Kingdom data protection law applies, we generally rely on one or more of the following legal bases:

• Contract: Processing required to accept, fulfill, deliver, or refund an order
• Legitimate interests: Operating and securing our store, preventing fraud, improving customer service, and understanding business performance
• Consent: Sending certain marketing communications or using nonessential cookies
• Legal obligation: Maintaining records and responding to lawful requests
• Legal claims: Establishing, exercising, or defending legal rights

You may withdraw consent at any time, but doing so does not affect processing completed before the withdrawal.

6. When Information May Be Disclosed

We may disclose personal information to the following categories of recipients:

Shopify

Shopify provides the store platform, checkout infrastructure, and related technical services. Its processing activities are explained in the Shopify Consumer Privacy Policy.

Payment Providers

Payment information may be provided to PayPal, card processors, banks, fraud-prevention services, and other providers needed to authorize transactions.

Fulfillment and Delivery Providers

We may provide names, addresses, telephone numbers, order details, and delivery instructions to warehouses, supply partners, and carriers.

Business Service Providers

These may include providers of:

• Website hosting
• Cloud storage
• Customer support
• Email delivery
• Order management
• Analytics
• Security and fraud detection
• Professional consulting

These providers may use information only for authorized services or as otherwise permitted under their own legal obligations.

Advertising and Analytics Partners

Subject to applicable consent and opt-out requirements, advertising partners may collect or receive website activity and device information to measure campaigns or display relevant advertisements.

Professional and Legal Recipients

Information may be disclosed to accountants, auditors, insurers, attorneys, regulators, courts, law enforcement, or other authorities when reasonably necessary or legally required.

Business Transfers

If Teknion LLC is involved in a merger, financing, restructuring, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.

7. Advertising Partners

Depending on the advertising and analytics integrations currently enabled, our website may work with:

• Meta, including Facebook and Instagram
• Google
• AppLovin

These companies may use cookies, pixels, software development tools, or similar technologies to collect information about interactions with our store and other online services.

We do not sell personal information for money. However, allowing advertising partners to receive identifiers, cookie data, browsing activity, or purchase-related information for cross-context behavioral advertising may be considered a “sale,” “sharing,” or use for targeted advertising under certain privacy laws.

8. Cookies and Similar Technologies

Cookies are small data files stored on a browser or device. We may also use pixels, tags, local storage, and comparable technologies.

These technologies can include:

Essential Cookies

Required for cart functionality, account access, fraud prevention, checkout, security, and other core website features.

Preference Cookies

Used to remember language, region, display choices, and other settings.

Analytics Cookies

Help us understand how visitors find and interact with the website.

Advertising Cookies

Used to measure campaigns and, where permitted, provide advertisements based on browsing activity.

You may manage nonessential cookies through our cookie banner or the Your Privacy Choices link in the website footer. Browser settings may also allow you to block or delete cookies, although some store functions may no longer operate correctly.

Additional information about Shopify technologies is available in the Shopify Cookie Policy.

9. Global Privacy Control and Do Not Track

Where required by applicable law, we recognize a valid Global Privacy Control (GPC) signal as a request to opt out of the sale or sharing of personal information for the browser or device sending the signal.

Traditional Do Not Track (DNT) signals do not have a uniform industry or legal standard. Our website may not respond to legacy DNT settings unless applicable law requires otherwise.

A GPC or cookie choice generally applies only to the browser and device through which it is submitted. You may need to repeat the selection on other browsers or devices.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on:

• The duration of an account or customer relationship
• Order, delivery, warranty, and return requirements
• Tax, accounting, and recordkeeping laws
• Fraud prevention and website security
• Contractual obligations
• Legal claims or investigations
• Marketing preferences and consent status

When information is no longer required, we may delete, anonymize, or securely isolate it, subject to technical and legal limitations.

11. Information Security

We use reasonable administrative, organizational, and technical safeguards intended to protect personal information.

These measures may include:

• Encrypted website connections
• Restricted employee and provider access
• Secure payment processing
• Account authentication controls
• Fraud and security monitoring
• Service-provider confidentiality requirements

No internet transmission or storage system can be guaranteed to be completely secure. Customers should use unique passwords and avoid sharing account credentials.

12. International Data Transfers

Teknion LLC is located in the United States, and our service providers may operate in other countries.

Personal information may therefore be processed outside the country where it was originally collected. These locations may have different privacy laws.

Where legally required, international transfers are handled using recognized transfer mechanisms, contractual protections, or other lawful safeguards.

13. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information
• Obtain a copy of certain information
• Correct inaccurate information
• Request deletion
• Restrict or object to certain processing
• Withdraw consent
• Opt out of targeted advertising
• Opt out of the sale or sharing of personal information
• Request data portability
• Appeal a denied privacy request
• File a complaint with a privacy or data protection authority

These rights may be subject to legal exceptions. For example, we may need to retain transaction records to comply with tax or accounting obligations.

To submit a request, contact service@bkqyg.com or call +1 310-310-6600.

We may request reasonable information to verify your identity. Authorized agents may submit requests where permitted, but we may require evidence of authorization and identity verification.

14. California and Other U.S. State Privacy Rights

Where the California Consumer Privacy Act or another applicable U.S. state privacy law applies, residents may have rights to know, access, correct, delete, or obtain a copy of personal information.

They may also have rights to:

• Opt out of the sale or sharing of personal information
• Opt out of targeted advertising
• Limit certain uses of sensitive personal information
• Receive equal service without unlawful discrimination
• Appeal certain request decisions

During the preceding 12 months, we may have collected the following categories:

These categories may be disclosed to service providers for the purposes described in this policy. Identifiers, commercial activity, internet activity, approximate location, and related inferences may also be shared with advertising partners when targeted advertising tools are enabled.

We do not use sensitive personal information to infer characteristics about customers.

Requests may be submitted using the Your Privacy Choices link, by emailing service@bkqyg.com, or by calling +1 310-310-6600.

15. Children’s Information

Our website and furniture products are intended for a general adult audience and are not directed to children under 13.

We do not knowingly collect personal information online from children under 13. If we learn that such information has been provided, we will take reasonable steps to delete it.

A parent or guardian who believes a child has submitted personal information may contact service@bkqyg.com. The FTC’s current COPPA guidance continues to address services directed to children or businesses with actual knowledge that they collect information from children under 13. FTC COPPA guidance

16. Marketing Communications

We may use contact information to send order and service communications. These transactional messages may continue even if you opt out of promotional emails.

Marketing emails will provide an unsubscribe method. You may also request removal by emailing us.

We do not use intentionally misleading sender information or subject lines. Promotional opt-out requests will be processed within the period required by law. The FTC states that CAN-SPAM opt-out requests must be honored within 10 business days and that commercial emails must contain a valid postal address and a clear unsubscribe method. FTC CAN-SPAM guidance

17. Third-Party Websites

Our website may contain links to websites or services operated independently by other companies.

This Privacy Policy does not govern those external services. Review the privacy notice of the relevant provider before submitting information.

We are not responsible for the privacy, security, or content practices of third-party websites.

18. Security Incident Notifications

If a security incident affects personal information, we will investigate and take reasonable steps to contain and address it.

We will notify affected individuals, regulators, or other parties when required by applicable law and within the legally required timeframe.

We do not promise a universal fixed notification period because legal requirements vary according to the type of information involved and the customer’s location.

19. Changes to This Policy

We may update this Privacy Policy when our data practices, website features, service providers, or legal obligations change.

The revised version will be published on this page with a new “Last Updated” date. Additional notice will be provided when required by law.

20. Contact Teknion LLC

Questions, requests, or complaints concerning this Privacy Policy may be directed to:

Teknion LLC
725 S Figueroa St
Los Angeles, CA 90017
United States

Email: service@bkqyg.com
Telephone: +1 310-310-6600

© 2026 Teknion LLC. All rights reserved.